Contact Us

Patients, caregivers, friends, family, and health care professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.


E-mail Novartis Pharmaceuticals Corporation

Response times may vary during US holiday periods.


1-888-NOW-NOVA (1-888-669-6682)

1-888-NOW-NOVA (1-888-669-6682)
Monday – Friday, 8:30am – 5:00pm EST

In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during U.S. holidays.


Customer Interaction Center

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936–1080

Upon receipt of your letter, we will mail a reply to you within 2 business days.
Please allow for US postal service turnaround time. Response times may vary during U.S. holiday periods.